Hyland, creator of OnBase and SISTRAN Partner to Offer Latin American Insurers a Comprehensive Technology Solution

octubre 4, 2016

Integration between OnBase by Hyland and SISE Core helps insurers better manage business information

March 07, 2016

Hyland and SISTRAN today announced their alliance to offer the Latin American insurance market a complete end-to-end solution to help insurance companies better organize and manage enterprise information. The integration between the OnBase and SISE platforms will accelerate software implementations, at a lower cost, to increase insurer’s efficiency and deliver better results.

OnBase, a leading enterprise content management (ECM) solution in the insurance market, combines document management, records management, case management and process automation into a single platform. With OnBase, insurance organizations more efficiently manage business content, from scanned documents, faxes, print queues, files and electronic forms to web content, multimedia files, e-mails and files of industry standards.

SISE, Integral System for Insurance Companies, is the result of more than 30 years of experience in the insurance market and has more than 150 successful implementations within Latin America. The system comprehensively manages all areas of the insurance business including the lifecycle a policy, from its creation through the issuance, endorsements, claims, reinsurance, billing, collections and accounting. It also solves the requirement of regulatory reporting for all branches of P&C and life risks.

The integration of the two platforms will empower insurance companies to enhance their service levels by implementing a comprehensive solution that enables faster processing and information retrieval.

“Partnering with SISTRAN was a natural fit because it combines the flexibility of ECM into the SISE core system to help insurers manage all business information related to a customer or policy,” said Ruth Fisk, director of international insurance sales at Hyland. She added that “SISTRAN’s experience in the Latin American insurance market, combined with their insurance expertise, will help us to continue to expand our international business helping insurers evolve their current processes.”

In this regard, Gonzalo Geijo, business development manager at SISTRAN stated, “This partnership with Hyland will bring great benefit to our customers as they will have access to a world-class ECM tool, naturally integrated with SISE, simplifying the implementation process and significantly reducing costs in this type of solutions. Our strategy at SISTRAN is to continue adding value through strategic partnerships that bring value to our customers.” To learn more about how.

For more information about how insurance companies leveraging OnBase to better manage content, cases and processes visit OnBase.com/Insurance.

About OnBase by Hyland

OnBase is a single enterprise information platform that helps organizations manage documents and data to streamline business operations. Integrating with everyday business applications, OnBase provides instant access to critical information when you need it, wherever you are. It is tailored for departments and comprehensive for the enterprise. OnBase gives you what you need today and evolves with you over time whether deployed via mobile, cloud or on-premises.

Seamless integrations with policy, billing and claims management systems speed processing times across the entire insurance lifecycle from underwriting to claims, increasing the quality and efficiency of work and customer service. Using OnBase, nearly 400 carriers have achieved results by increasing profitability through accurate and consistent underwriting decisions while decreasing response times and costs associated with claims. For more information about OnBase’s solutions for the insurance industry, please visit OnBase.com/Insurance.


It is a global Company and a leader in providing software solutions and consulting services to Insurance Companies. Since 1977, it has developed technology solutions for the insurance industry, providing services and local support to more than 120 insurance companies in 16 countries.

The global partnership program from SISTRAN develops and maintains strategic business relationships with other technology companies. The synergy of SISTRAN’s experience in the insurance industry, in consulting, in systems development, implementation and outsourcing are proven synergy with our technology partners, ensuring that customers get the solution they need.

SISTRAN is “Latin America Best Technology Provider”

junio 8, 2015

Award was given by Reactions Latin America Magazine last May, 27th at a dinner at the Eden Roc in Miami Beach.

Miami, May/2015. SISTRAN was rewarded once again with “Best Technology Provider of Latin America” award by Reactions Latin America Magazine at Eden Roc Hotel, Miami Beach. Each year, Annual Forum of Insurance and Reinsurance of Latin America organizes a meeting where they evaluate major developments and challenges faced by professionals in Latin American region, promoting meetings among major insurance industry players. In addition to the Forum, the event provides for an awards dinner to celebrate the winners in each discipline.

A significant number of executives, service providers, reinsurers and leaders of international and local insurance companies went to the event. Among the winners, SISTRAN was awarded “Best Latin America Technology Provider”. The award was received by SISTRAN CEO´s Jose Rios.

Jose Rios

This distinction reflects SISTRAN mission to be the best company of services and information technology solutions provider for the insurance market.

On the occasion, it awarded for “Best Company” to some corporations that also are SISTRAN customers, including Qualitas from Mexico, Equinoccial from Ecuador, Generali from Argentina, Axa Colpatria from Colombia and Internacional from Panama.


SISTRAN thanks all its customers their trust and reinforces its commitment to continue improving day by day.

About Reactions

Reactions was created in 1981 in London with the aim of becoming a magazine with insurance market information. With offices in London and New York, Reactions has become a world example of consultation, expanding its news media via a website, email alerts and other Apple applications. It also represents a conglomerate of industry events such as conferences, seminars and awards.


SISTRAN, www.sistran.com is a global company, leader in providing software solutions and consulting services for insurance business. Since 1977 develops technology solutions with high added value for the insurance industry.

The company has presence in 15 countries in Latin America providing products and services in more than 100 insurers in Argentina, Uruguay, Chile, Brazil, Ecuador, Colombia, Guatemala, Aruba, Jamaica, Honduras, El Salvador, Mexico, Panama, Puerto Rico and the United States.




Eco Seguros SA – SISTRAN Colombia adds a new customer to its portfolio

junio 4, 2015

Bogotá, Colombia, SISTRAN www.sistran.com adds a new customer to Colombian portfolio with Eco Seguros SA put-on-production. Project required SISE 3G Enterprise Edition (EE) implementation of Underwriting module, and Claims, Reinsurance and Accounting modules covering the entire end to end process under management fields of compliance and liability.

With this new customer, Colombia Business Unit goes from 41% to 43% share of local insurance market, today has 19 of 44 insurance companies in the country using SISE. It was a very successful project that took only two months of implementation.

Customer needed a Core system, stabilized and adapted to Colombian legislation ensuring short implementation time. Model used for Company operation was Cloud Computing approach, ergo entire cloud infrastructure. This is a distinctive advantage for any company that starts operations,  because it has support from Provider according to their growth.

About SISE 3G Enterprise Edition
SISTRAN implemented successfully SISE 3G in 12 customers in two versions: Business Edition (BE) and Enterprise Edition (EE), bringing more technology and leading to portfolio alternatives.
SISE 3G – EE is geared to serve companies medium and large scale in Latin America / USA with intentions to implement solution both integral and by modules implementation approach.
Currently, 3G – EE was also implemented in Previsora, Colpatria, Cardinal, Cardif and Solidaria of Colombia.
In a highly competitive market as the insurer, where customer orientation is becoming increasingly important, companies must provide new and better tools to its sales channels to enhance  value chain.


junio 4, 2015

Buenos Aires, May 2015. On April 29, SISTRAN attended in Buenos Aires 4th Edition of IT Solutions for Insurance Companies, Reinsurance and Brokers. This year’s theme was “Big Data, business transformation”.
Turnout was massive and this time, SISTRAN had the presence of Gonzalo Geijo, Business Development Manager, as main speaker who presented the virtues of our latest product “Pay as you drive – UBI (Usage Based Insurance)”.
UBI works with a device inside the car providing information on managing Customer and then providing feedback; to set rate by Company on one hand and on the other, the customer to know how to drive and how it impacts its monthly premium.
The event was held at the NH City Hotel and brought together Insurance and suppliers, insurance professionals and information technologies specialists.

About UBI:
SISTRAN and Baseline Telematics combined to provide UBI, Usage Based Insurance, an innovative product that allows Car insurance quotation and charge policies based on nontraditional variables to determine actual use of the vehicle by correlating behavior of driver´s potential accidents.
Thus, both insurers and policyholders are favored, since prices are consistent policies to actual use of the vehicle. Therefore, companies found a new niche, new customers and retaining portfolio, accident, severity and cost reduction as well as the possibility of charging more fair and taylor-made insurance policies.

SISTRAN has been providing software solutions and services for the insurance industry since 1977. Its team of insurance and IT experts has delivered solutions to insurance carriers through more than 150 implementations. With offices in 9 countries and 400 employees, SISTRAN is the largest provider of consulting and software solutions for the insurance industry in Latin America. Main clients include AIG, Royal & Sun Alliance, Chubb, Generali and Bradesco. SISTRAN has been supporting U.S. regulated clients since 2005.

SISE: the second implementation for the same GMX Insurance group already operates with SISTRAN

junio 4, 2015

Mexico, DF www.sistran.com The Mexican Company GMX Insurance chose SISTRAN as System supplier. Went into production last May 1st with SISE 2G implementation with all its modules. Customization took a month of development and was made applying SISTRAN methodology.
Main Project challenge was migration because GMX had all information distributed in different sources. They worked with several independent coexisting systems, so they choose SISTRAN because of his single integrated system.
This is the second implementation for GMX group as ANA is a current SISE 1G customer since several years ago. GMX is a 100% Mexican insurance company specialized in Property and Liability, operating since 1998.


SISTRAN has been providing software solutions and services for the insurance industry since 1977. Its team of insurance and IT experts has delivered solutions to insurance carriers through more than 150 implementations. With offices in 9 countries and 400 employees, SISTRAN is the largest provider of consulting and software solutions for the insurance industry in Latin America. Main clients include AIG, Royal & Sun Alliance, Chubb, Generali and Bradesco. SISTRAN has been supporting U.S. regulated clients since 2005.


marzo 7, 2014

February 25th 2014, Dallas, Texas – SISTRAN, the largest provider of software solutions for the insurance industry in Latin America, announced today that it has opened an office in Dallas, Texas. The office will allow the company to provide local support to its rapidly growing network of clients in Texas and the United States. SISTRAN’s office is located in the historic Knox Park area, just 4 miles north of Downtown Dallas. Martin Eloy Lopez, General Manager for North America & Caribbean, and Mike Madero, Business Development Manager, are leading SISTRAN’s efforts to serve clients in North America.

The new presence comes in response to proven demand for SISTRAN’s products and services in the U.S. SISTRAN’s ability to provide the P&C and Life industries with a wide spectrum of well proven software products and quality IT services at better than average market prices have allowed the company to significantly grow its U.S. client base. “Our new office in Texas is further evidence of our commitment to building a lasting presence in the U.S. market and to invest in long-term client relationships.”, said Mike Madero, Business Development Manager.

HPP Bldg exterior 2_SOMBRA

The new office’s address is:

SISTRAN North America
4514 Cole Avenue, Suite 600
Dallas, TX 75205
Telephone: 214-273-7265

SISTRAN also has offices across South America (in Bogota, Buenos Aires, Quito and Sao Paulo), Central America (Guatemala and Panama), North America (Mexico and Dallas) and the Caribbean (Puerto Rico).


SISTRAN has been providing software solutions and services for the insurance industry since 1977. Its team of insurance and IT experts has delivered solutions to insurance carriers through more than 150 implementations. With offices in 9 countries and 400 employees, SISTRAN is the largest provider of consulting and software solutions for the insurance industry in Latin America. Main clients include AIG, Royal & Sun Alliance, Chubb, Generali and Bradesco. SISTRAN has been supporting U.S. regulated clients since 2005.


Mike Madero
Business Development Manager, North America & Caribbean
+1 (214) 504-3846

José Ríos succeeds Luis Mazzini as CEO of Sistran

septiembre 16, 2013


SISTRAN, www.sistran.com , provider of software solutions for the insurance industry in Latin America, Caribbean and the US, announced today the appointment of José Rios as new CEO of the Group.

With 28 years of experience in the insurance industry, José Ríos has held several strategic positions within Sistran, including the leadership of Sistran’s startups in Ecuador (1994), Central America (2000) and Puerto Rico (2005). He has been a Partner in Sistran Andean and Central American regions for 19 years. Before being named CEO, Jose served as Vice President of Operations for the Andean region.

Among his new challenges as CEO, Jose will focus on strengthening the growth of the group in the insurance and IT market in the Americas. “For more than 30 years, SISTRAN has been developing technology for the insurance industry. This made us experts in the field and forced us to be innovative. We see big growth opportunities in the market. Our intention is to position new technologies and products in new markets and new companies, while providing technological updates to our more than 100 current clients.” said José Ríos from his office in Quito, Ecuador.

Luis Mazzini will continue to serve in the Board of Directors of the group.

José Ríos CEO Sistran 4

SISTRAN, once again at EXPOESTRATEGAS 2013

agosto 21, 2013

SISTRAN once again participated in the classic convention for the insurance market, EXPOESTRATEGAS 2013, that was developed in “La Rural” on August 12th and 13th.

Like every year, attendance was massive, with great opportunities to make business contacts and participate in discussions regarding the insurance market.

The level and content of the covered topics was a very positive factor in the event, alike sponsors and stagings which become more innovative every year.

SISTRAN participated with a double booth that offered both a space to discuss the market and a playful wheel of Fortune with SISTRAN solutions for attendees to have fun and a clear goal; take home a Trumpeter Wine from Bodega Ruttini.

Once again, thanks to everyone who visited us at the booth and were encouraged to have a fun time with Sistran.



junio 11, 2013

On May 22, at the Eden Roc Renaissance Hotel in Miami, “Reactions Latin America awards” were announced.

The big event had as participants a crowd of executives from service provider companies, reinsurers and leader insurance companies of the region as ASSA, SURA, ITAU, AIG, GNP, SANCOR, AON, Mapfre, among others, whom also took part in the vote on the awards.

Among the winners, SISTRAN was awarded as “Best Technology Provider of Latin America”, received by José Rios, Vice President of Operations of the Andean region.

This distinction clearly reflects SISTRAN´s mission of being the best business services and IT solutions provider for insurance market.

We thank all customers who rely on SISTRAN and we reinforce our commitment to continue improving every day.

Noticia Reactions1

Noticia Reactions2

Jose Rios VP SISTRAN Andean & CA, Eduardo Fábrega Alemán Executive Chairman & General Manager ASSA, Ed Mena COO Latam & Caribbean AIG, Benigno Castillero Executive VP of International Business ASSA, Jorge Luis Cazar Regional Chairman ACE Latin America

Celent Awards

abril 17, 2013

We are pleased to share this award from Celent, a prestigious International consultant member of Oliver Wyman and Marsh & McLennan Companies.

 According to latest report released by Celent “ Latin American Policy Administration Systems 2013: General Insurance ABCD Vendor View”, our SISE solution has been awarded twice with XCelent Service and XCelent Functionality prize.

 XCelent awards are given to solutions and providers best located in each of the four dimensions analyzed:


A – XCelent Technology

B – XCelent Functionality

C – XCelent Customer Base

D – XCelent Service


The following link http://www.celent.com//node/105 describes methodology and criteria used to determine recipients of Xcelent Awards.


This award is a SISTRAN’s recognition which commits us to keep working focused on our mission of being the best service and information technology provider for the insurance market.